24/7 Emergency Response

247 Emergency Response - RED.pngAbsolute is committed to providing safe, prompt and quality 24/7 emergency response services to restore your electrical system. Electrical failures could be caused by water intrusion, storm related weather events, aging, or defective electrical components, and other possible known or unknown conditions. Absolute technicians have the expertise to safely evaluate, troubleshoot, test, and provide a corrective action plan for safely restoring power to your electrical system with maximum efficiency. 



Automatic Transfer Switches (ATS) / Schemes

Absolute’s trained technicians respond to evaluate, troubleshoot, repair, service, and test all manufacturer’s automatic transfer switches confirming that your Emergency Power System will function as designed and in compliance with local fire and life safety codes. 

An ATS is a critical component of the emergency power system for any facility that transfers the electrical load to an alternate acceptable power source, typically a generator. They provide critical power for life safety equipment and emergency circuits. 

ATS failures are often the most urgent requests Absolute receives when a fast response is critical to bring your facility back online.

Typical Failures Include: Controller, Breaker, Mechanism, Voltage Sensing and Timing Relays, Safety Interlocks, operating coils, and linear drive motors.  

Circuit Breaker (CB’s)

Absolute Testing offers 24-hour field or breaker shop emergency response to test, troubleshoot, and correct Circuit Breakers Problems. Industry safety standards require that you identify, correct, and have qualified personnel to confirm the device is safe to return to service.

Circuit Breakers and other types of overcurrent protective devises (OCPD) are the most utilized components within electrical systems. The primary function is for the safe distribution of electrical power while providing protection of personnel and equipment. 

Typical Failures Include: Mechanical Failures, Trip Unit Failures, Breaker accessories, such as Under Voltage Release Devices (UVR), Shut Trip, Close coil, Actuators and Electrical/Mechanical Safety Interlocks.

Buss Duct and Buss Risers 

Absolute Testing technicians are industry experts in safely testing and locating damaged buss duct systems. Electrical Failures of Buss Duct Systems can be particularly hazardous and can be very costly in making repairs including downtime associated with the failure. When damage to buss duct systems do occur, permanent repairs are not always a quick solution due to availability of the replacement components. Absolute Testing provides the expertise and equipment to provide a temporary solution whenever possible to safely restore electrical service while a permanent solution can be implemented. 

Buss Duct and Buss Risers provide a means for electrical service entrance and feeder conductors and are used in all type of facilities such as hospitals, high-rise commercial buildings and in industrial applications. 

Typical Causes of Failures Include: Water infiltration, Seismic shifting or gravitation forces and other physical damage to buss duct systems can create a catastrophic failure in a portion or multiple sections of buss duct systems.


Absolute Testing Technicians provide 24/7 emergency response to safely test each component within electrical switchgear from the 1940’s to current modern switchgear. Our team performs comprehensive evaluations including options for a corrective action plan to resolve issues in a timely manner.  

Switchgear and its components often serve as the primary starting point for an electrical distribution system. The primary function is for the safe distribution of electrical power while providing protection of personnel and equipment. Absolute is familiar with all manufactures and testing methods that will assure the electrical switchgear will function as designed.

Typical Failures Include: Mechanical and Electrical failures, Hi-Pressure Switches, Ground Fault Systems, Nuisance Tripping of Breakers, Major Fault Conditions within the switchgear caused by conductive contaminants, Water Intrusion, or Fire Damage and many other catastrophic anomalies. 


Absolute Testing Technicians respond to emergency situations to evaluate the overall condition and performance of encapsulated, dry-type, isolation, and oil-filled transformers. Utilizing experience and industry standards, our technicians test and repair all brands and types of transformers.

Electrical Transformers are used at the beginning and throughout an Electrical Distribution Systems that can be used to raise or lower voltage, isolation, filtration, and power conditioning as needed.  

Typical Failures Include:  Leaking Fluids, Bushing Failures, Dielectric Faults, Thermal Breakdown, Tap Changers, Mechanical Faults, Winding Failure, Cooling Systems, Surge Arrestors, and Sudden Pressure Relays.

Conductor and Cable 

Specific cable testing methods often provides a valuable tool in troubleshooting causes or points of failure in cables or conductors. Absolute provides a variety of testing methods depending on the type, size, voltage range and age of the cable and conductors. We can provide methods of locating the damaged area so that selective repairs can be made without replacing the entire cable in certain situations. 

Power Conductors and Cables (LV) Low Voltage (MV) Medium Voltage (HV) High Voltage carry the energy through your electrical distribution system.
Typical Failures Include: Physical Damage, Faulty Terminations, Insulation Degradation, Water Intrusion, Overcurrent and Fault Conditions.  

Protective Relays 

Absolute’s Relay Technicians have specialized test equipment and skills for 24-hour emergency response to download event files, troubleshoot, test, and identify protective relays issues and or failures. 

Electromechanical, solid-state, and microprocessor-based protective relays are designed to detect faults or abnormal conditions within an electrical distribution system. Absolute Testing Technicians understand the significant role of Protective Relay applications within the designed protection scheme and are well versed in programming, testing, and maintaining all types of Protective Relays.  

Typical Failures Include: Mechanical Failure, Faulty Microprocessor Circuitry, and Programming Errors.